We are delighted to have achieved five stars for customer satisfaction in the Home Builders Federation’s (HBF) national new homes customer satisfaction survey.
The independent survey was launched in 2005 by the HBF to provide a guide for homebuyers in making purchasing decisions, and to encourage high levels of service within the industry.
Click here to read the survey results.
Rodger Shipway, Marketing and Sales Manager at GreenSquare Homes, said: “We are committed to building homes of the highest quality and the award reflects the efforts made by our experienced and dedicated team. We aim to give customers the best possible experience when they buy a new home from us and we take care to understand our customers’ needs.
“We’re thrilled, and extremely proud, to be awarded five stars in HBF’s customer satisfaction survey, particularly as the feedback comes directly from the people who buy our homes. It is a testament to our commitment to delivering consistently high levels of customer satisfaction.”
Five stars is the highest possible rating that the HBF can grant, and means that more than 90% of customers in a recent survey ‘would recommend their builder to a friend’.
Stewart Baseley, Executive Chairman of the Home Builders Federation, said: “Congratulations to GreenSquare. Achieving such a high level of satisfaction, from the people who are the very best placed to rate their performance, is a fantastic achievement.”Full Story